Sembuwa

Safety centre

Meeting up

  • Meet in a public, well-lit place — a bank, a mall, a police station car park.
  • Bring a friend or family member along if you can, especially for a higher-value item.
  • Inspect the item in person, and for vehicles, take it for a proper test drive before you commit.

Paying safely

  • Never send money — a deposit, a bank transfer, anything — before you've seen the item in person.
  • Be wary of any seller who pushes you to pay upfront, especially if they can't meet in person.
  • Get a receipt or written record of the sale, and keep the in-app chat history as a record too.

Checking a seller

  • Look for a Verified badge on the seller's profile — it means their phone, email, or ID has been checked.
  • A profile with no verification and no history isn't automatically a problem, but it's worth extra caution.
  • Keep the conversation inside Sembuwa's chat until you're confident, rather than moving to a phone number right away.

If something feels wrong

Trust your instincts. If a listing or a conversation feels off — a price that's too good to be true, pressure to act fast, a request to pay before meeting — stop and walk away.